Espressive is a Forrester WaveTM Chatbots for IT Operations, Q4 2022 Leader.
We are excited to announce Espressive was Named a Leader in The Forrester Wave™: Chatbots for IT Operations, Q4 2022
Our Key Takeaways
When evaluated among 11 vendors, in The Forrester Wave™: Chatbots for IT Operations, Q4 2022 -- Espressive was top ranked in the Strategy category.
As a Leader Espressive received the highest scores possible in 20 criteria, including: Chatbot Readiness, Product Vision, Market Approach, Partner Ecosystem, Supporting Products and Services.
According to the report, “Strategically, Espressive has fully aligned itself with customer success with its robust partner strategy, included services to ensure its customers' products meet end-user expectations, and built a pricing model with contract mechanisms designed to guarantee positive user outcomes."
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