#1 Conversational AI Chatbot for Employee Self-Service
Espressive Barista is the top-ranked conversational AI chatbot powering employee self-service for enterprise companies with over 1000 employees. Request your personalized demo and we'll be in touch.
Barista automates resolution of employee questions with personalized experiences that result in employee adoption of 80-85% and reduced help desk call volume of 52-74%.
The Barista Employee Language Cloud comes trained on over 4B phrases across 15 departments in over 100 languages and growing, for the fastest time-to-value.
The Barista Employee Language Cloud includes automations, secure customer knowledge, and safe and responsible integration with large language models (LLM) like ChatGPT.
Automate your help desk and keep your workforce productive.
Built on a conversational AI platform that understands human language, Barista automates the resolution of employee questions, issues, and requests with immediate, personalized responses that result in employee adoption of 80 to 85%. Barista also scales to meet the most demanding increases in call volume, enabling you to support your workforce through any situation.
Instantly automate unlimited use cases that matter to your employees.
Barista supports unlimited use cases for service teams across the enterprise. Identifying and implementing the use cases that are most important to your employees will reduce help desk call volume, while making your employees more productive.
A safe and scalable path to ChatGPT for the enterprise.
Barista integrates with large language models (LLMs) like ChatGPT to unlock a new world of workplace assistance and productivity. In addition, the Espressive Barista LLM Gateway™ provides safe and responsible access to LLMs by enabling safeguards so organizations can enforce policies, such as not permitting sharing of source code or PII, and more.
Customer success framework ensures success.
Our customer success team ensures a successful deployment as well as continued success over time. We also partner with our customers to deploy a change management plan that drives adoption, getting your employees excited to give Barista a try and keeping them coming back.
“Espressive automates employee self-help so our service teams can focus on things that impact our bottom line. That enables us to achieve cost containment while improving the employee experience with conversational AI.”
“Dexcom grew 30% in 2020 putting a huge demand on our IT and HR help desks. Espressive enabled us to support that growth with 64% ticket deflection, 96% email interception, and 41% reduction in calls.”
“The new hybrid workforce demands an instantaneous response, and we deliver that with Espressive Barista. In the first month we achieved deflection in the mid 40s and are on a path to the 70s. We’re automating fulfillment of routine requests, and that’s only scratching the surface of what Barista can do.”
“Espressive is the only vendor I have worked with focused on change management. Their Employee Adoption Program armed us with deliverables that were customized for our six divisions, ensuring high engagement levels.”
A Conversational AI Chatbot That Contains Costs and Increases Productivity.
Schedule your personalized demo today and discover why enterprise companies use Espressive Barista as their conversational AI chatbot for employee self-service.
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