The pandemic caused seismic shifts. One of the most notable is the dramatic escalation in digital transformation initiatives. According to CIO Dive, 79% of digital transformation budgets grew in response to the pandemic – and 26% grew “dramatically.”

Unfortunately, BCG research shows that 70% of digital transformations fall short of their objectives, often with profound consequences. ?Pat Calhoun, founder and CEO of?Espressive, and Declan Morris, Cloud Transformation Advisor at Amazon Web Services, discuss how to flip the odds for digital transformation so that you have a 70% chance of success versus failure.? 

Viewing this webinar you will gain insight into:

• How digital transformation fails to meet objectives in unexpected ways

• What you can do to flip the odds from failure to success

• Why conversational AI for employee self-help is key


Declan Morris
Transformation Advisor, Amazon Web Services

Declan Morris is a Cloud Transformation Advisor to private equity executive teams and their portfolio companies at AWS. Prior to that, Declan was CIO at Splunk, and has also held various executive positions at eBay, PayPal, Goldman Sachs, and Charles Schwab and Company.

Pat Calhoun 
Founder and CEO of Espressive 

Pat Calhoun is the founder and CEO at Espressive where he’s set to transform the enterprise self-help experience to a consumer-like approach while significantly reducing costs. Prior to Espressive, Pat was SVP of product at ServiceNow, a general manager at McAfee, and GM of the the Cisco identity business.

Virtual agent basics

Important considerations to ensure high adoption


Pat Calhoun, CEO and Founder of Espressive

Cost containment, employee experience, and digital transformation are top business priorities in 2021 as a result of the pandemic