Espressive Barista, our AI-based virtual support agent (VSA), incorporates advanced NLP and conversational AI to automate resolution of employee questions, issues, and requests with personalized responses that results in the auto resolution of 70% of help tickets.

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How to Deflect Tickets with Automation
How to Automate Employee Self-help on Teams
How to Automate Employee Self-help on Slack
How to Get 3 Years of Virtual Agent Learning in 15 Minutes
How to Ease Employee Transition Back to the Office
How to Recognize True Conversational AI
How to Get More Out Of Your ServiceNow Investment