IT help desks are getting hit hard with work from home mandates as a result of COVID-19. Overnight, call volumes rose dramatically, and SLAs became a thing of the past as hold times approached 2 hours.
In response, Espressive is providing a free 90-day Rapid Assistance Program to quickly help enterprise organizations automate, track, and respond to the onslaught of employee questions about working from home. With this program, help desk agents will be able to focus on the most critical issues while ensuring employees are able to be fully productive.
This program will be available for start dates from April 1 through July 31, 2020. If you are interested in participating, please fill out the form on the right and we will reach out to you within one business day.
To learn more,
• Download the COVID-19 Rapid Assistance Program Solution Brief
• Visit our COVID-19 Resource Center
If we can help you navigate through these uncertain times with strength, the Rapid Assistance Program will have succeeded.