Work from home mandates have created new challenges for HR. While 41% of employees are more productive from home, 31% are struggling. Not surprisingly, 70% say this is the most stressful time of their lives — bringing employee well-being to the forefront. As enterprises move from crisis to the recovery stage of the pandemic, Gartner reports "Future of Work" has moved from the fifth to the top HR initiative. HR and IT leaders are working together to enable automation and AI adoption, while keeping employee experience a key priority.
Criss Marshall, CMO and Employee Adoption Evangelist at Espressive, identifies:
- The 6 problems a virtual employee assistant will solve
- The key to deploying fast with ROI on day one
- How to increase the efficiency of HR service management
Criss will share a case study where HR and IT worked together to transform employee self-help into a consumer-like experience, resulting in increased workforce productivity and satisfaction.
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CMO & Employee Adoption Evangelist, Espressive
Criss has a passion for building employee adoption and engagement. Several years ago, she led the corporate rebrand of NetApp, inspiring 15,000 employees around the globe to adopt, embrace, and evangelize the new corporate brand. At Espressive, she developed an innovative Employee Adoption Program that is helping employees consume new digital technology — which is vitally important for the Future of Work where the "employee experience" is now the "digital experience."